If you do not have permission, you will need to change the webcam permissions in FireFox (Options > Privacy & Security > Permissions > Camera) or Chrome (Settings > Advanced > Privacy & Security > Content Settings > Camera) ![]() Use this website service to verify that your browser has permission to use webcam. ![]() Make sure you are not sharing webcam in another app (Hangouts, Webex, etc) and close the apps if they are in use.The webcam fails you and/or other participants are unable to see your camera. If you are experiencing one of these symptoms, please click on the tab to review the solution. Please refer to this article when calculating the bandwidth needed for a Virtual Classroom meeting.īelow are listed current known issues within Virtual Classroom. Check your upload speed with this website's service to ensure it meets the required bandwidth speed for your session.To view our specific device compatibility with major features, click here. Try a different device, such as a phone, laptop, or tablet.Disconnect from any connected VPNs/wireless hotspots.Open the meeting in an Incognito or Private window.Close all other tabs and windows out of your web browser, as well as any web conferencing windows like Google Hangouts, Skype etc.Your Internet browser must be up-to-date (installed or updated within the last month). ![]() The supported browsers are Chrome, Microsoft Edge (Chromium) and Firefox.
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